Terms and Conditions

Terms and Conditions

The following are the terms and conditions for use of the Topmail service including present and future features offered by Topmail and other services which may be offered from time to time by Topmail Limited for use with your Topmail account (each feature individually and collectively referred to as the “Service”). Please read them carefully. This Service is provided to individuals who are at least 18 years old or to minors who have parental consent to open and maintain an account.

Each user is solely responsible for his or her transmissions through Topmail.

As a condition of your use of the Service, you affirm to Topmail Limited, that you will not use the Service for any purpose that is unlawful or prohibited by these terms, conditions, and notices.

The Service is provided to individuals only and for personal use only. Any unauthorised commercial use of the Service, or the resale of its services, is expressly prohibited.

By registering an address with Topmail, you agree to be bound by the terms outlined in this Service Agreement. Topmail may, at its sole discretion, immediately terminate service without cause or notice, should user’s conduct fail to conform to these conditions.

  1. We’re an Internet-based business and we use the Internet to send and receive certain types of communications. You agree to be bound by Internet regulations, policies and procedures.
  2. You agree to comply with all applicable local, state, national and international laws and regulations. You also agree to not use Topmail for illegal purposes; to not interfere or disrupt networks connected to this service; and to comply with all the rules, policies and procedures connected to this service.
  3. You will not use Topmail to send junk email, spam, chain letters or use email lists that contain any person that has not specifically agreed to be included on that list.
  4. You agree not to transmit, or allow others to use your address to transmit, through Topmail, any objectionable material including, but not limited to, unlawful or harassing, libelous, abusive, threatening, harmful, vulgar or obscene material that encourages conduct that could constitute a criminal offence, give rise to civil liability or otherwise violate items discussed in #2 above.
  5. You agree to not interfere with another member’s use and enjoyment of Topmail or another similar service.
  6. You agree not to harvest or otherwise collect information about others, including email addresses, without their consent.
  7. You will not create a false identity for the purpose of misleading others as to the identity of the sender or the origin of a message.


Our spam policy at Topmail is “zero-tolerance”. Anyone found to be generating spam from within our system will have their user privileges revoked immediately. Persons attempting to forward spam email messages inbound to our system will be blocked and prevented from sending further email to any Topmail users.

Please note, however, that many messages appearing to originate from Topmail Limited (or any other) mail servers could contain “forged headers”, written by the party originating the messages to make them appear to come from somebody else. This is done to avoid action normally taken against those abusing email systems and to cause damage to the reputation of the parties appearing to have sent the messages. Experienced investigators can tell immediately whether headers have been forged and where the message actually originated; thus, it is important that any mail forwarded to us for investigation contains the complete headers from the original message.


Topmail Limited may terminate your access to the Service and any related service(s) at any time, with or without cause, with or without notice, effective immediately, for any reason whatsoever. Topmail Limited has no obligation to store or forward the contents of your account.

If there is any indication that you are using your account for illegal activity, your account will be terminated immediately and without notice. Activities that are absolutely not tolerated include the purchase or sale of substances that are illegal in many jurisdictions, purchase or sale of stolen goods, making threats to person or property, possession or distribution of child pornography, and fraud.


To obtain a Topmail account we require you to fill out our signup form.

You are entirely responsible for maintaining the confidentiality of your passphrase and account. Furthermore, you are entirely responsible for any and all activities that occur under your account.

When creating an account you consent to us establishing a Unique User ID which identifies your browsing session, using a cookie connected to our Analytics platform. This Unique ID is present during email reservation, trial activation and when you upgrade your account. Once you have a paid account, we discard this Unique ID.


In the case that Topmail actively terminate an account prior to the end of the current billing period, a refund will be issued.

In the case that you have had a 45 day free trial, no refunds are possible after payment is made for the subscription.

In the case that you had no free trial, refunds may be requested within 14 days of purchase.


The information and services included in or available through the Service may include inaccuracies or errors. Topmail Limited may make improvements and/or changes to the Service at any time without notice.

Topmail Limited does not guarantee that Topmail will be uninterrupted or error-free, that bugs or malfunctions will be corrected, or that the Service and its servers are free of harmful components. Topmail Limited does not guarantee that the uses of its Service, or the materials provided within the Service, are accurate, without error, or reliable.

Topmail Limited provides its Service “as is”. Topmail Limited makes no warranty or covenant in regards to the availability, reliability, or timeliness of the Service. Topmail Limited is not responsible for the appropriateness of the Service for any one purpose.

Topmail Limited will not be held responsible for any and all damages whatsoever as a result of the loss of use, data or profits connected to the performance of Topmail. The user is solely responsible for any and all information that passes through the Topmail servers. Topmail Limited is not responsible or liable for any product or service acquired or requested using the Service. The sole remedy is for users to discontinue their use of Topmail and its related Web sites.


You agree that Topmail Limited, its parents, subsidiaries, officers and employees, cannot be held responsible for any third party claim, demand, or damage, including reasonable attorneys’ fees, arising out of your use of the Service.


The amount of email storage space per member is limited. Some email messages may not be processed due to space constraints or outbound message limitations. You agree that Topmail Limited is not responsible or liable for the deletion or failure to store messages or other information.


The links included within this Web site may allow you leave the Topmail site and visit third party sites. These third party sites are not under the control of Topmail Limited. Topmail Limited is not responsible for the contents of any third party site nor is Topmail Limited responsible for the functionality of any third party site. Topmail Limited provides links to our service to you strictly as a convenience. A link’s inclusion in a Topmail Limited site does not endorse the site or their operators.

Any promotions sponsored by Advertisers to the Service or dealings with the Advertisers directly are solely between you and that third party. Topmail Limited is not responsible in any part of any such connections or dealing with advertisers or their promotions.


Topmail Limited reserves the right to review and change this agreement regarding the use of the Service at any time and to notify you by posting an updated version of the agreement on this Web site. You are responsible for regularly reviewing Topmail Limited policies. Continued use of the Service after any such changes shall constitute your consent to such changes.

Any rights not expressly granted herein are reserved.